WARRANTY POLICY


To the original purchaser, Cover craft Industries, Inc. warrants its products from defects in materials and workmanship, and against the fabric becoming unserviceable within the published warranty time during normal use.  This limited warranty does not cover wear, soiling, fading, shrinkage or stains from normal usage and care.  The product must be properly secured, maintained, and utilized for the purpose for which it was intended.  Cover craft Industries, Inc. maintains the exclusive right to repair or replace the product within the published warranty period.


Return Authorization Number

Before returning any product for warranty claims please contact Customer Service to obtain a Return Authorization Number.  Any product returned without an RA Number will be refused and shipped back to the original sender at sender's expense.  

Subject to Inspection

All warranty and defect returns must be inspected at Cover craft Industries, Inc. before a product is repaired or replaced.

   -  If a defect is determined and the product is within the published warranty period, the unit will be
      repaired or replaced, at the sole discretion of Cover craft Industries, Inc., and shipped back to the
      original purchaser freight prepaid.
   -  If no defect is found, Cover craft Industries, Inc. will return or destroy the product at the original
      purchaser's request.  The original purchaser is responsible for any inbound/outbound shipping
      expenses and all unclaimed returns will be disposed of 15 days after written customer notification.

Not Covered
 
Issues that are not covered by the warranty include, but are not limited to, any extraordinary acts of nature such as severe storms, high winds, hail, hurricanes, tornados, floods, freezing rain, ice, etc. or damage caused by animals or pets.  In addition, any product abuse as determined by Cover craft is not covered under our limited warranty.  When possible and as a courtesy, Cover craft will attempt to repair damaged covers at a reduced cost, upon customer approval and request.  Fading, which occurs in all dyed fabrics, does not affect the performance of the cover and is not covered under Cover craft Industries, Inc. warranty.